If you discover a craftsmanship defect in your new bracelet, please bring it to any of our stores for a free replacement...
Find your Nearest Store Here
- or -
If there is no store near you honoring our guarantee, you may send your bracelet directly to us along with;
- your return address,
- phone #
- & a check for $10 made out to Sergio Lub Inc (for shipping & handling)
3800 Vista Oaks Drive,
Martinez, CA 94553 USA
Replacing a Lost Magnet
From time to time a magnet has been known to lose it's way from its bracelet. In this rare, yet unfortunate case, please Contact Us Directly - ph. 800-234-2346, ext *(star) 100 / e. firstname.lastname@example.org
For a replacement magnet, that can easily be glued with a 2-part clear epoxy.
With proof of a receipt, and as long as merchandise is unused, we accept returns within 30 days of purchase, for a full refund (aside from shipping cost).
Beyond 30 days we offer exchanges of any of our un-worn pieces.